why do you need a customs broker

Importing for Your Business? Why You Need a Customs Broker

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Did you know that hiring a customs broker can save your business from costly delays and penalties when importing products? In international business, managing numerous critical aspects is essential for success in global markets. 

When it comes to the import and export of goods, having an expert on your team ensures smooth logistics and compliance at all times.

But why do you need a customs broker? A customs broker brings specialized knowledge and experience to your business, ensuring that your shipments are cleared efficiently and cost-effectively. This expertise helps prevent delays and penalties, allowing your company to navigate international trade smoothly and successfully.

why do you need a customs broker

What is a Customs Broker?

A Customs Broker is a logistics expert, who specializes in overseeing the import and export processes through customs in various countries. They are highly knowledgeable about the laws, regulations, and requirements each country has for allowing goods to enter.

This expertise enables them to handle documentation and declarations, calculate fees and duties, ensure timely imports, and prevent unnecessary fees or penalties due to non-compliance. The primary functions of a customs broker are:

Role in Importing

Customs brokers play a key role in the import process because not only do they help streamline the whole process, but they also help a business avoid delays and penalties. They make sure that every shipment and transaction is compliant with customs regulations and reduce the stress of a business owner having to know each country’s laws and regulations. 

They will provide a business with expert guidance on customs clearance and know how to act if a problem with a shipment arises.

Key Responsibilities of a Customs Broker

  • Classifying and Valuing: Customs brokers are responsible for identifying the correct tariff codes for the goods that are being imported according to their country of origin (COO).
  • Customs Requirements: They are the ones who oversee and make sure that all the required licenses, permits, and authorizations are obtained from all the parties involved. They check that they are in order and updated before submitting all paperwork for customs clearance.
  • Tax and Duty: Customs brokers also make sure the correct tax amounts are calculated and they look for possible tax breaks that can be applied to your shipments. They prevent fees and penalties by making sure everything is compliant.
  • Documentation and Compliance: They prepare and submit all the required documents, including the customs declarations for both import and export.
why do you need a customs broker

Benefits of Hiring a Customs Broker

Having a Customs Broker on your team will benefit your global trade significantly, as he will make sure that there are no issues with your imports, they will oversee that your company stays compliant at all times, according to the different countries’s rules and regulations and will save you money by preventing penalties and by accurately calculating the proper tax and dues. 

Overall, you’ll have peace of mind that your imports are being professionally taken care of so that you can focus on other aspects of your business. Here are some of the key benefits:

Streamlined Import Process

Customs brokers make sure the customs clearance process is smooth, faster, and more efficient, they handle all customs-related tasks promptly to prevent delays and they provide the business with their expertise and in-depth knowledge of customs procedures and regulations.

Compliance and Risk Management

Customs brokers ensure compliance with customs regulations, preventing fines and penalties. They handle all necessary paperwork, ensuring everything is in order and adheres to each country’s specific laws and requirements.

Cost Savings

They also ensure that the accurate payment of duties and taxes is done and look for duty exemptions and reductions to be applied when possible, saving money on penalties, and unnecessary or wrongly calculated import fees. Customs brokers also help manage costs by finding the most affordable rates for shipments.

When Do You Need a Customs Broker?

Customs brokers provide expert guidance and support on everything related to the import process, and they help a business adapt as they stay updated on the latest regulations and changes of each country for importing goods.

High-Volume Imports

If your business is handling high-volume imports. By hiring a customs broker you will streamline your import process as your customs broker will ensure not only that your shipments are complaints and that all the required documentation is in order, but they will oversee that the whole import process is done in the quickest most efficient ways possible. 

why do you need a customs broker

Having everything in order will result in faster customs clearance and prevent penalties and delays.

Importing Regulated Goods

In the U.S. Some goods are regulated by different government agencies other than the Customs and Border Protection (CBP), for example, the Food and Drug Administration (FDA), Department of Transportation (DOT), and the Alcohol and Tobacco Tax and Trade Bureau (TTB). Customs brokers are highly knowledgeable of the process and requirements of each agency and ensure compliance with these regulations.

Choosing the Right Customs Broker

When looking for and choosing a Customs Broker, you want to consider some important factors to make sure you find the right one that adapts to your specific business needs and aligns with your business goals:

Proven Expertise and Experience

Look for someone with proven expertise in your specific industry, make sure they understand the laws and regulations of the country or countries you’re dealing with, and have experience with the industry you are in.

Compliance and Risk Management

Choose a broker with a proven record of compliance that stays current on regulatory changes. They should help you avoid penalties and delays and make sure that your business stays complaints at all times.


A customs broker will help you identify potential duty exemptions or reductions and manage shipping costs.

Customer Service

Choose a broker who is in constant communication, who is responsive and proactive, and who’s able to resolve your doubts and concerns. They should be easily accessible and provide support when you need it.

Questions to Ask Potential Brokers

When evaluating potential customs brokers, you can ask:

  1. What experience and expertise do you have working with my industry?
  2. How do you make sure we stay compliant with customs regulations?
  3. Which countries do you have experience with?
  4. Can you give me some examples of cost savings you have achieved for other clients?
  5. How do you communicate with your clients?
  6. Are you a member of any relevant customs associations or organizations?

EP Logistics: Your Trusted Customs Broker

At EP Logistics we want your import and export processes to be a good experience. With licensed customs brokers on staff, with over 20 years of experience, we help you streamline the import and export processes. 

why do you need a customs broker

With licensed US and Mexican customs brokers, we make sure your business stays compliant with Mexico’s and United States regulations, saving you from penalties, and unnecessary fees and finding the best savings for your business.

Our services include customs clearance for road, air, and ocean shipments, ACS Entry Reconciliation, ISF filings, AES Shipper Export Declarations, and more. We use the most advanced technology like ACE Ready—Remote Entry Filing, and we expedite customs clearance by taking care of all necessary paperwork on your behalf. We are also a member of C TPAT.

At Ep Logistics, our main priority is to ensure the growth of your global business. Our Customs Brokerage services provide peace of mind, backed by our proven experience and expertise.

You can trust that your import and export shipments are being handled by professionals, ensuring your business remains compliant at all times. Our experts are dedicated to finding cost-effective solutions for you, allowing you to focus on expanding your global reach.

Reach out to one of our experts to learn more about what we can do for you and how we can help optimize the smooth transport of your shipments across borders. Request a quote and feel the reassurance of working with a trustworthy provider.

Gabriela Uribe

Gabriela Uribe

Gabriela Uribe serves as the cornerstone of the sales support team at EP Logistics, leveraging over a decade of seasoned expertise to deliver exceptional service.