a warehouse in which some stored items are visible

What can a logistics provider do for your company?

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Managing a business and all the aspects of it is no easy task. The different aspects that come with efficiently managing it in today’s fast-paced world need to be efficiently managed to ensure the business grows and stays competitive.

This is where the importance of having good logistics comes into play. Good logistics services bring many benefits to the operations of a business, while poorly handled ones can significantly damage a company.

A logistics provider plays a key role in operations from warehousing and managing inventory to efficiently planning routes, cost-saving transportation, and ensuring the delivery of merchandise and goods to their final destination. So, what exactly can a logistics provider do for you? Let’s find out.

Understanding Logistics Service Providers

A Logistics Service Provider (LSP) helps a business manage many parts of the supply chain, including services that make sure the goods are efficiently moved from one place to another until they reach their final destination.

Logistics Service Providers offer many services including transportation, warehousing, and distribution, and some even provide customized solutions to fit the needs of each company so that they can focus on other administrative areas of running the business.

a man scanning the barcode of a product in order to handle the logistics of its delivery

Types of Logistics Service Providers

There are different types of logistics providers with different characteristics, options, and advantages and catering to different business needs. Knowing them is important to make an informed decision and choose the one that fits your needs better:

  • 3PL (Third Party Logistics): 3rd Party Logistic providers, assist with some main chain supply operations like warehousing, transportation through different means such as ocean, road, or air freight, order fulfillment, and customs brokerage.
  • 4PL (Fourth Party Logistics): These providers are responsible for the entire supply chain process, handling everything from start to finish and taking responsibility for every stage.
  • Freight Forwarders: They are only in charge of arranging the scheduling and transportation of goods and every process involved, including planning, negotiating prices with carries, and taking care of the paperwork.

Core Services Provided by Logistics Providers

a man checking that the warehousing and delivery process is carried out correctly

Here are some important services that logistics providers offer, and how each can help:

Warehousing

Warehousing services provide a safe place for goods to be organized, inventory management to prevent over or understock, pick and packing services, and overseeing the efficient distribution of merchandise.

Ocean Freight

Another service offered is the transportation of materials and goods across the ocean. This option is usually great for international commerce and for shipments that are large in volume or quantity, as well as heavy cargo. For international shipping, ocean freight is often the best choice and also one of the cheapest options.

Road Freight

Road freight is the transportation of goods by land. It is very flexible and cost-effective, especially for domestic shipping. It’s able to adapt and accommodate small or large shipments, as it offers flexible options to fill full truck loads or combine them with other shipments when the cargo is smaller.

Customs Brokerage 

Customs Brokerage involves overseeing the smooth passing of materials and goods across countries through its borders. Customs clearance can be tricky because it requires a wide knowledge of each country’s laws, requirements, and regulations as well as categorization and taxes.

The customs brokers will ensure that you have no delays while moving your goods through customs, save you from penalties and additional fees, and ensure your deliveries are on time.

Air Freight

Transportation by Air is one of the fastest options. It is also one of the most expensive ones so is usually preferred for urgent, priority, or time-sensible shipments.

Working with a 3PL gives you the advantage of having access to their carrier network and expertise, and often it also provides you with access to preferential rates, providers have negotiated with them.

When you need fast delivery, air freight is the way to go, as air cargo services make sure your urgent shipments get quickly and safely to their destination.

E-commerce Fulfillment

This service oversees every process involved in order fulfillment, from the moment a customer places an order through the online store until it is delivered to its doorstep. E-commerce Fulfillment services include pick and packing, delivery services, reverse logistics which manage returned merchandise, etc.

This service handles solutions that handle everything from processing orders to final delivery, ensuring a good experience for you and your customer base, and boosting customer satisfaction and loyalty.

Industry-Specific Benefits of Logistics Providers

a man and a woman with several parcels stored in a vehicle to transport them to their destination

Because each business is different and has different needs based on its industry, budget, and other factors, 3PL Logistics providers support different sectors in different ways:

Pharmaceuticals

This industry relies on timely and secure delivery, many also require special services such as temperature-controlled warehousing or regulated temperature transportation.  A logistics provider handles these special storage and transportation solutions to keep products safe and in good condition.

Consumer Electronics

Electronics need careful handling and safe storage solutions that only a logistics provider has. Advanced warehousing and transportation options keep high-value items safe and secure until it’s time to deliver them to the consumer.

Automotive Parts and Accessories

Transporting big and heavy automotive parts requires special logistics.  A Logistics provider has suitable options for this, such as road and ocean freight services designed for the automotive industry to ensure smooth transportation and distribution of these.

Aerospace Components

Since aerospace parts require precise handling, a Logistics Provider can offer air freight services that are perfect for the aerospace sector.

Food and Beverage 

Because Perishable goods need fast delivery and care in handling, temperature-controlled solutions make sure food and beverages stay fresh both during warehouse storage and during transportation and up to the moment when they’re delivered to the consumer or retail center.

Retail and E-commerce

Retail is another sector that also needs quick and reliable delivery, especially nowadays in an online world where customers are expecting everything quickly and conveniently delivered to their doorstep.

With big companies such as Amazon setting the pace and raising the bar in customer satisfaction, now more than ever efficient e-commerce fulfillment services from a logistics provider are key to ensuring customer base grows and their satisfaction.

Industrial Machinery

Transporting heavy and large machinery can be complex, but having a logistics provider gives industries access to accessible ocean freight solutions, EP Logistics offers specialized freight solutions to handle industrial equipment carefully and at the best rates.

How to choose the right logistics provider

Making sure that the logistics partner you’re choosing to work with can provide you with specific solutions for your business is important. Make sure they have experience with your specific industry and business model as well.  When deciding your 3PL here are some other points to consider.

  • Experience: Look for a provider with proven experience, look at the reviews and how many years they’ve been working in the industry.
  • Services Offered: Make sure they offer all the services you need, like warehousing, transportation, and customs brokerage, and other specific or customized services you might need. 
  • Technology used: Ensure they can provide technology that helps with real-time tracking, forecasting, and inventory management. 
  • Compliance and Certifications: It is important that your logistics provider follows local and international regulations and has the right certifications (like CTPAT or FDA) to ensure that all your operations and shipments stay compliant.

Conclusion

Working with a reliable logistics provider improves your business’s efficiency and competitiveness. A 3PL will become your partner, ensuring that all your operations are run smoothly, saving you money eventually, and taking care of your revenue and customer satisfaction.

At EP Logistics, we offer a wide range of services to optimize your supply chain and boost customer satisfaction. We have over 20 years of proven experience working with all industries in both local and international contexts offering you a customized experience in your operations.

Contact us today to see how our solutions can help your business and boost your efficiency today.

Octavio Saavedra

Octavio Saavedra

Octavio Saavedra, a logistics professional with over 30 years of experience, is the founder and Managing Director of EP Logistics.